Shipping policy

HorseBlends Shipping Policy

At HorseBlends, we believe in transparency, fairness, and care — both for our customers and the planet. Below you’ll find everything you need to know about how we handle shipping.

Processing Time

All orders are packed and dispatched within 1–3 business days after you place your order.
We hand-check each parcel to make sure your HorseBlends products arrive safely and in perfect condition.

Shipping Times

• UK Only: Usually arrive within 2–5 business days after dispatch.

Please note: Shipping times may vary slightly during busy seasons or due to postal delays beyond our control.

Shipping Costs

Shipping is free on all UK orders; no extra delivery fees at checkout.

Tracking

All orders come with tracking information, so you can follow your parcel’s journey from our hands to yours.

Lost or Delayed Packages

If your order hasn’t arrived within the expected timeframe, please reach out to us at info@horseblends.com
We’ll work quickly to locate your parcel or arrange a fair solution.

Returns & Refunds

We want you (and your horse) to be completely happy.
If your product arrives damaged or incorrect, contact us within 14 days of delivery and we’ll make it right — no stress, no fuss.